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Service Agreement

Almar Media Limited Terms Of Service / Service Agreement

Last updated: 28 November, 2025

 

IMPORTANT NOTICE

PLEASE READ THIS SERVICE AGREEMENT CAREFULLY.
THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS, OBLIGATIONS, AND LIMITATIONS OF LIABILITY.

BY ACCESSING, REGISTERING FOR, OR USING ANY SERVICES, PLATFORM, OR INFRASTRUCTURE PROVIDED BY ALMAR MEDIA LIMITED, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THIS SERVICE AGREEMENT.
IF YOU DO NOT AGREE, YOU MUST NOT USE THE SERVICES.

1. PARTIES AND DEFINITIONS

This Service Agreement (the “Agreement”) is entered into between:

Almar Media Limited, a company incorporated under the laws of the Hong Kong Special Administrative Region with limited liability, with its registered office as recorded with the Hong Kong Companies Registry (the “Company”, “we”, “us”, or “our”);

and

Any individual or legal entity accessing or using the Services (the “User”, “Client”, or “Advertiser”).

2. NATURE OF THE COMPANY AND SERVICES

2.1 Infrastructure Provider Only
The Company operates strictly as an advertising infrastructure and billing intermediary. The Services enable Users to conduct advertising activities on third-party advertising platforms through access, administration, and billing facilitation.

2.2 No Advertising or Agency Services
The Company does not:

  • act as an advertising agency or media buyer;

  • create, develop, design, review, approve, or optimise advertisements;

  • provide legal, regulatory, compliance, or marketing advice;

  • guarantee advertising approval, reach, or performance.

2.3 No Advertiser Role
Under no circumstances shall the Company be deemed the advertiser, publisher, or content provider.
The User is and remains the sole advertiser of record.

3. THIRD-PARTY ADVERTISING PLATFORMS

3.1 The Services rely on third-party advertising platforms including, but not limited to, Meta, Google, TikTok, Snapchat, Microsoft Advertising, and their affiliates (each an “Advertising Platform”).

3.2 The Company does not own, operate, or control any Advertising Platform and has no authority over:

  • ad approvals or rejections;

  • account suspensions or terminations;

  • enforcement actions or policy interpretations.

3.3 All Advertising Platform decisions are final and beyond the Company’s control.

4. ADVERTISING ACCOUNTS

4.1 Advertising accounts accessed through the Services may be owned and controlled by third-party business entities authorised by the Company.

4.2 Access to such accounts is:

  • limited;

  • revocable;

  • non-exclusive;

  • non-transferable.

4.3 The User acquires no ownership or proprietary rights in any advertising account.

4.4 The Company may retain administrative access to advertising accounts for operational, billing, compliance, or security purposes.

5. USER RESPONSIBILITIES

5.1 The User is solely responsible for:

  • all advertisements, creatives, copy, landing pages, targeting, and offers;

  • compliance with all applicable laws, regulations, and self-regulatory rules in all jurisdictions targeted;

  • compliance with Advertising Platform terms, policies, and guidelines;

  • ensuring all claims are accurate, lawful, and properly substantiated.

5.2 The Company has no obligation to monitor, review, or verify advertising content.

6. PROHIBITED ACTIVITIES

Users must not use the Services to engage in or facilitate:

  • illegal, misleading, fraudulent, or deceptive advertising;

  • circumvention of Advertising Platform bans, restrictions, or enforcement;

  • unlicensed financial, medical, gambling, or investment activities;

  • money laundering, terrorist financing, or sanctions violations;

  • resale, sublicensing, or unauthorised redistribution of access.

The Company may determine prohibited use at its sole discretion.

7. BILLING, PAYMENTS, AND FUNDS

7.1 Funds provided to the Company are prepaid service funds intended solely for advertising spend and applicable service fees.

7.2 Such funds:

  • are not held in escrow or trust;

  • do not constitute safeguarded client money;

  • do not accrue interest.

7.3 Advertising spend incurred on Advertising Platforms is final and non-refundable, except as required by applicable law.

7.4 The Company may suspend Services immediately in the event of non-payment, payment disputes, chargebacks, or suspected unlawful activity.

7.5 Where risk, fraud, or policy violations are suspected, the Company may withhold or retain funds to cover potential liabilities, penalties, losses, or costs.

8. NO WARRANTIES OR GUARANTEES

The Services are provided “as is” and “as available.”

The Company makes no warranties or representations regarding:

  • approval or rejection of advertisements;

  • advertising performance or results;

  • account longevity or stability;

  • uninterrupted service availability.

9. SUSPENSION AND TERMINATION

The Company may, at its sole discretion and without prior notice:

  • suspend or terminate access to the Services;

  • restrict access to advertising accounts;

  • terminate this Agreement.

Such actions may be taken for legal, regulatory, reputational, platform, security, or commercial reasons.

10. INDEMNIFICATION

The User agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, affiliates, agents, and account providers from any claims, damages, losses, penalties, fines, costs, and expenses (including legal fees) arising from:

  • the User’s advertisements or advertising activities;

  • breach of this Agreement;

  • violation of applicable laws or Advertising Platform policies;

  • investigations or enforcement actions by any authority or platform.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • the Company shall not be liable for any indirect, incidental, consequential, or punitive damages;

  • the Company shall not be liable for actions or decisions of Advertising Platforms or third parties;

  • the Company’s total liability shall not exceed the fees paid to the Company by the User in the three (3) months preceding the event giving rise to liability.

12. INTELLECTUAL PROPERTY

All intellectual property rights in the Services, platform, systems, software, and materials are owned by or licensed to the Company. No rights are granted except as expressly stated.

13. CONFIDENTIALITY

Each party shall maintain the confidentiality of non-public information obtained through the Services, subject to legal or regulatory disclosure obligations.

14. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region.

Any dispute arising out of or in connection with this Agreement shall be finally resolved by arbitration seated in Hong Kong under the HKIAC Administered Arbitration Rules, conducted in English.

15. AMENDMENTS

The Company may amend this Agreement at any time by publishing an updated version on its website. Continued use of the Services constitutes acceptance of the amended Agreement.

16. CONTACT

Almar Media Limited
Email: legal@almarmedia.com
 

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